When updating a vcenter server appliance, part of the process is to replace the old vcenter VM with a new VM that has the same name.
The problem I encounter is that the Veeam backup job fails because it seems like it’s trying to continue to backup the old VM which was deleted.
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Processing vcenter Error: Cannot find Linux guest credentials
Unable to connect to guest OS for guest processing. Cannot find Linux guest credentials
Error: Cannot find Linux guest credentials
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Keep in mind that this VM was previously excluded from guest processing and indexing. I even removed the vcenter exclusions and re-added them to the job but when you run the guest credentials test, vcenter is listed twice and fails the tests even though its excluded. That VM shouldn’t even be tested since guest processing and indexing are disabled for Windows and Linux.
Below are the errors from the guest credentials test:
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6/5/2025 5:03:47 AM Failed Photon OS guest OS requires Linux credentials or a transport service installed 0:00:-05
6/5/2025 5:03:39 AM Failed Find target VM on Host vcenter.servutech.local Error: Cannot find objects dvm-28001] 0:00:29
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How do I remedy this without recreating the entire backup job because it has many, many settings which will take a very long time for me to recreate without error.
I also recall encountering a similar issue with a backup job for a workstation that was renamed. I never found a solution for that, either.